REmote support

What is Remote Support?

Remote Support Login is a secure method whereby one of our technicians will be able to remotely control your computer after you install a commercial grade software with strict security measures that only you as the user can grant 3rd party access to. A technician may be able to diagnose and solve your problem in a fraction of the time in comparison to the traditional call-out repair.

 

We do understand you may have some security concerns however with a simple call or email we can explain the remote support process and what it involves in detail so you can be rest assured your personal data and security is in line with the Protection of Personal Information (PoPI) Act

 

Why Remote Support

Faster response time in comparison to traditional on-site repair

 

Cost effective as theres no call-out fee

 

High success rate without the need for a call-out

 

Stringent data protection measures

 

Patient and knowledgeable technicians

 

Extended working hours

 

Safe during the Covid-19 lock-down as no on-site visit needed

How can we assist you during Covid-19 levels 5-1

We will be open for the duration of the Covid-19 lock-down and will be able to assist via remote login and telephonic support.

Our technicians will be able to resolve most software issues ranging from a slow computer, programs not opening up, emails not sending, printer not printing, windows error messages, backup configurations, VPN configurations allowing for access to office data etc.

 

Our only requirement is an active internet connection. Should you have internet and connectivity as well as hardware issues we can assist via telephonic support, patiently guiding you through the process of getting you back up and running.

 

     Call : 011 025 4056

              0870 577 300

 E-mail : help@pcxperts.co.za

Let us ease your frustration with computer support that doesnt break the bank. All you need is an Xpert at your side!

Professional Reliable Affordable

Support

Relax... Let the Xperts take over

CONTACT US

Don't take our word for it... Lets hear from some of our happy clients

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Computer Technicians available in johannesburg anytime

Open on most weekends & call-outs extended to 7pm

CONTACT US NOW

Service Coverage Areas

We service almost all of Gauteng, Including but not limited to Johannesburg, Johannesburg North, Johannesburg South, Midrand, West Rand, East Rand

Click here for full list of areas we cover

PCX LOGO TRANSPARENT onsite computer repair kugersdorp johannesburg

Contact Details

 

Johannesburg

011 025 4056

0870 577 300

help@pcxperts.co.za

 

8:00 am - 5:00 pm

Computer Technicians available in johannesburg anytime
PCX LOGO TRANSPARENT onsite computer repair kugersdorp johannesburg
Computer Technicians available in johannesburg anytime
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PCX LOGO TRANSPARENT onsite computer repair kugersdorp johannesburg