Home, Business & SMME Support

Our technicians are trained professionals who are able to deal with your specific needs, whether you are a home user who needs an understanding and patient technician, a home business who needs quick turnaround time and service that doesn’t break the bank or a multi-user business environment that requires fast and efficient service that is scalable to their needs and has the backbone to support their systems.

Managed IT & Disaster Management Services

It all boils down to Proactive vs Reactive. Proactive Managed IT Services allows for advanced device and network monitoring which allows us to prevent and foresee future issues that may occur. This allows for faster turnaround time which means less down time for you. With remote support and high priority on-site support, discounted rates on hardware and servicing we are able to provide your business with a solution perfect for it.

Slow Computer?

Need not worry, the Xperts are here. The list is endless as to the reason why your computer may be slow, ranging from failing hardware, windows updates, corrupt software & programs, viruses & malware etc, our experienced techs can assess and provide solutions to put a smile back on your face again.

Windows and Mac OS System Errors

Do you know your Error 0xc000254 from your Error -1008F? Don’t worry we do! From systems not starting up, system crashes, program crashes, we are able to diagnose and provide a fix for your system. Non-booting, boot- loops, Blue Screens (BsoD), Black Screens (KsoD) we are able to get your system running again.

Data Recovery

Our data recovery specialists have a remarkable success rate. We recover data from laptops, desktop computers, external hard drives, SSD drives, USB flash drives, phones, tablets and most forms of data storage. Our computer data recovery starts from R 1 999 depending on the extent and type of damage. We abide by the Protection of Personal Information Act (PoPI), hence your data is handled with the utmost care and sensitivity, data is encrypted when backed up on our server and internal protocols ensure its safety.

Wi-Fi, Internet, Fibre & Networking

Let’s face it, having internet and Wi-Fi issues is one of the most frustrating problems of the 21st Century. So, if you have internet & Wi-Fi problems, Network sharing & network printer issues or just need to expand your Wi-Fi coverage we will be able to get you connected. With internet being an integral part of everyday life, downtime cannot be an option. Let us seamlessly connect you.

Virus, Malware, Spyware, Adware, Bloatware, Ransomware, Pop-ups

All the “wares” might be a bit intimidating at times but that’s why we’re here to assist you. We cover the broad spectrum of computer viruses on Windows and yes Mac too. Viruses slow down your computer, corrupt and infect files, hi-jack your internet, compromise personal information, steal passwords, make your pc a “zombie”, encrypt (lock-up) your data and force you to pay to retrieve it, these are but some of the thing’s viruses do other than just being an annoyance in using your computer. Prevention is always better than trying to recover after a devastating infection therefore we provide security assessment and provide a security solution for your specific needs. In the case of your computer already infected by a virus we have state of the art security analysis than can remove the viruses from your system. As scary as it is you could be infected & not know about it. We take care of all forms of Viruses & Malware and will help protect you & your computer against the threats of the cyber world. Call one of our Xperts to do a full security analysis.

Computer Setup, Data & Program Migration, System Image Cloning

Have a computer and need it Setup? We are able to transfer data, programs, settings, emails etc from one device to another. If you are upgrading to a larger capacity hard drive or to an SSD, we can also provide a cloning service which is essentially an exact duplicate of your old drive which allows for a more seamless experience.

Microsoft Office

We supply, install & configure and diagnose Microsoft Office – Word, Excel, PowerPoint, Outlook (emails) and other programs part of the MS Office Suite.

Home & Business Consultancy and I.T Audits

Buying a new computer, expanding your network, not sure what software to get or printer to buy? Why fret the small stuff; we are the Xperts and can advise you based on our experience, knowledge and ofcourse your setup and requirements allowing you get the absolute best for your needs. We also offer full I.T audits seeing where there are flaws in the system, what can be improved and streamlined creating a better workflow and saving you in the long run.

Email Programs - Microsoft Outlook, Gmail, Apple Mail, ThunderBird

From diagnosing errors & issues to setting-up email address, moving emails and contacts over to another system, creating forwards, rules & signatures, preventing spam, we are able to provide solutions for you.

3rd Party program setup & Troubleshooting

Have errors or need setup of programs other than your standard programs like Google Chrome, MS Teams, Skype, Zoom, Adobe CC Suite, CAD, Games etc. We are able to assist with these programs on Windows & Mac OS